Help Center

Help Center

Who is Caire?

What is Caire’s mission?

Why does Caire create skincare only for women 40+?

Who founded Caire?

Why is the name Caire?

What is the Caire lab?

How advanced is Caire’s science?

About the Hormone Defiance Science Duo

How is caire made for women over 40?

What benefits should I expect from using the Mask & Serum Duo?

Should I use the Triple Lift Molecule and Serum together?

What makes Triple Lift Molecule Mask work?

What makes Theorem Serum Boost work?

What is Hyaluronic Acid (HA)?

What is a Growth Factor?

What is Bio-nutrition?

Product Information

Can I use Caire products with my existing skincare products?

What results should I expect with Caire products?

What ingredients does Caire use?

What ingredients does Caire not use?

How much does each Caire product cost?

How should I store my Caire products?

Do you provide complimentary samples?

What is the ‘residue’ I feel after I apply the Caire serum?

Clinical & Safety

Who Can Benefit From Using Caire Products?

Is Caire Clinically Tested?

Is Caire Dermatologist Tested & Can You Use Caire if You Have Sensitive Skin?

Can Caire Products Cause an Allergic Reaction?

Caire's Monthly Subscription Service

What is Subscribe & Save?

How do I join Subscribe & Save?

What happens once I join Subscribe & Save?

How do I make changes to my Subscribe & Save order?

Can I add items to my next order with an existing subscription?

How do I skip my next delivery?

What types of payment are accepted for Subscribe & Save subscriptions?

How do I change my credit card information?

How do I cancel my subscription?

Still Need Help?

About your order

Where can I purchase caire products?

Can I use more than one promo code at a time?

How do I make a return? How many days do I have to make a return?

Payment, Returns & Exchanges

What payment methods do you accept?

What are Caire's Refund, Return and Exchange Policies?

If I requested a return, how quickly will it post to my account?

Shipping

Shipping Cost and Time

Do you ship internationally?

How will I know when my order has shipped?